Key Responsibilities

1. Lead and supervise daily warehouse operations to ensure efficient receiving, storage, processing, and shipping of goods.

2. Manage the warehouse team including shift scheduling, task allocation, performance reviews, and coaching.

3. Ensure compliance with workplace safety (K3) procedures, quality policies, and standard operating procedures.

4. Coordinate with logistics, purchasing, and production teams to support stock availability and on-time order fulfillment.

5. Oversee incoming goods receiving, quality/quantity checks, accurate documentation, and correct placement in storage locations.

6. Supervise picking, packing, and shipping activities, including preparation of related documents (e.g., packing lists and delivery orders).

7. Monitor inventory regularly, perform stock reconciliation, and drive corrective actions for discrepancies.

8. Control warehouse equipment maintenance and ensure tools are available and in safe working condition (forklift, pallet jack, shelving).

9. Prepare and report warehouse operational KPIs (inventory accuracy, lead time, order fulfillment) and propose process improvements.

10. Handle operational escalations and support service improvement and cost-efficiency initiatives.

Requirements

1. Minimum Diploma/Bachelor’s degree.

2. At least 1.5 years of warehouse (WHS) experience in operational roles.

3. Strong knowledge of warehouse operational processes, including receiving, storage, picking, packing, and shipping.

4. Proficiency with WMS/ERP systems (e.g., SAP) for warehouse operations and inventory management.

5. Safety awareness and ability to enforce safety procedures; competence in manpower control and workforce coordination.

6. Training skills to onboard, coach, and upskill warehouse team members.

7. Ability to work under pressure with strong attention to detail and problem-solving skills.

8. Good communication skills in English; Chinese proficiency is a plus.

Job Summary

This position is responsible for ensuring safe, efficient, and smooth warehouse operations by leading the warehouse team, managing inventory activities, enforcing safety standards, and coordinating cross-functional work to support on-time order fulfillment and business objectives.

Job Description

• Ensure receiving activities are carried out according to procedures, including document checks, and quality/quantity verification.

• Arrange storage and manage stock rotation to minimize damage, loss, and expired inventory.

• Manage picking, packing, and shipping processes with high accuracy and in line with delivery schedules.

• Prepare daily/weekly reports on warehouse activities, team performance, and operational indicators.

• Coordinate with maintenance teams to ensure warehouse equipment is safe, available, and properly maintained.

• Enforce safety and quality standards and conduct safety training for the warehouse team.

• Support inventory audits and participate in continuous improvement initiatives to optimize warehouse processes.